FAQ
Does this correspond to the normal size?
Yes, our products run true to size. If you are between two sizes, we recommend choosing one size larger for a looser fit or one size smaller for a tighter fit — please refer to the product description for specific fit details.
How do I find my size?
Use our size chart above the size selector. Measure yourself and compare your measurements with our guide. If you are still unsure, our support team will be happy to help – just send us a message.
What happens if the size doesn't fit?
No problem. We offer 30 days of free returns. Order your usual size, and if it doesn't fit, you can send it back for an exchange or a refund.
Do you offer free shipping?
Yes! We offer free shipping on all orders. No minimum order value required.
How long does the delivery take?
Delivery usually takes 3–6 business days, depending on your location. Once your order has been shipped, you will receive a tracking number to follow the shipment.
Can I track my order?
Yes, absolutely. As soon as your order has been shipped, you will receive an email with your tracking number and a link to track your delivery.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
How do I return an item?
It's simple! Start your return through our return portal. Just enter your order number and email address, and you will be guided step by step through the process – in less than 2 minutes.
Can I exchange it for a different size?
Yes! If your size doesn't fit, you can start an exchange through our return portal. Just select the new desired size, and we'll take care of the rest.
When will I receive my refund?
Once we have received your return, the refund will be processed within 7 business days. Depending on the bank, it may take a few additional days for the amount to appear in your account.
